需要帮忙？
请邮件联系 gaiqi@starshoreai.com，并说明 App 版本、iPhone 型号、iOS 版本和问题发生步骤。请勿发送验证码、登录令牌或精确位置。
常见问题
定位不准确：确认已允许精确位置，在开阔处稍等后重新定位。
游客章印：游客记录只保存在当前设备；卸载前请先登录并同步。
删除账号：登录后进入“我的”，选择“删除账号”，确认后永久删除账号和云端同步章册。
Need help?
Email gaiqi@starshoreai.com with the app version, iPhone model, iOS version, and steps to reproduce. Never send verification codes, tokens, or precise location.
Common questions
Location looks wrong: allow Precise Location, move to an open area, wait briefly, and try again.
Guest stamps: guest records stay on the current device. Sign in and sync before removing the app.
Delete account: while signed in, open Profile and choose Delete Account. Confirm to permanently delete the account and synced cloud stamp book.